- Technical support
For an easier handling of wide width fabric and to avoid having marks on it, Mermet recommends to roll the panel(s) onto a tube at each stage of the making-up.
For fabrics with a white acrylic coating on one side (Kibo 8500, Flocké 11201), it is recommended to handle it on a clean dust-free and dry surface.
As for all metallised fabrics (Screen Nature Ultimetal®, Satiné 5500 Low E, M-Screen Ultimetal®), cotton gloves must be worn during the making-up process to prevent footprint on the metal side.
SCREEN VISION - SCREEN DESIGN - SCREEN THERMIC - EXTERNAL SCREEN CLASSIC - BLACKOUT 100%/SATINE 21154 - ACOUSTICS
SATINÉ 5500 LOW E - SCREEN NATURE - SCREEN NATURE ULTIMETAL® - M-SCREEN ULTIMETAL®
BLACKOUT 100% - KIBO 8500 - FLOCKE 11201 - KARELLIS 11301
The solar protection fabrics in the Mermet® collection, made of coated fibreglass yarns or treated fibreglass, are covered by a warranty of five years.
This warranty can be applied only under normal conditions of use and care of the fabrics as described in the technical specifications and according to the maintenance advice of Mermet in its 2018-2021 catalogue.
TERMS OF APPLICATION
The warranty is subject to full payment of the invoice and comes into effect on the date of purchase of the fabrics; it covers:
Under this warranty, Mermet undertakes to replace free of charge the panels of fabric accepted as defective, after inspection and agreement by its quality department. For this purpose, the panels of fabric must be made available to Mermet. In case of replacement, the duration of the warranty is not extended and is still effective as from the date of purchase.
All claims must be submitted with the invoice of the fabric purchased and sent, within 30 days after the defect has been noticed, by registered letter to:
58, chemin du Mont Maurin
38630 Veyrins - France
The warranty does not cover defects or deterioration due to the following reasons :
Furthermore, the warranty does not cover the costs of labour, dismantling, reassembly and transport.
Mermet accepts no liability if the product is used for applications for which it was not intended.
The fabric should always remain in its native outer packaging (plastic film, cardboard mandrel) during storage, and/or moving.
It is better to place the rolls of fabrics in individual cardboard tubes. The rolls of fabric should be stored horizontally, but not piled up, in a place where the temperature and level of humidity are as constant as possible. Long-time storage under high temperature (> 45° C) may cause fading of colours.
The fabric should never be folded. For long-term storage, it is strongly inadvisable to leave rolled or folded panels on top of each other.